Warranty Information
Hugo Electric Guarantee
We stand behind the quality of our products. All items sold by Hugo Electric come with a comprehensive manufacturer warranty.
Standard Warranty
Most electronic devices come with a standard 1-Year Manufacturer Warranty covering defects in materials and workmanship.
- • Parts coverage
- • Labor coverage
- • Free return shipping for repairs
Extended Protection
Select products are eligible for our Extended Protection Plan, adding up to 2 additional years of coverage.
- • Accidental damage protection
- • Priority support
- • Instant replacement
How to Claim
If you experience an issue with your product, please contact our support team immediately. Have your order number and product serial number ready.
Our team will troubleshoot the issue and, if necessary, provide a prepaid shipping label for you to send the product in for repair or replacement.